COME VISIT BRISTOL!

POLICIES

Terms and Conditions

By accepting this reservation, Guest hereby waives, releases and discharges and covenants not to sue Copperhead Ridge Glamping & RV Park for all claims and liability for personal injury, accidents, property damage, any other claim arising out of or in connection with Guests’ use of the Rental/Property. Further, Guest agrees to defend, indemnify, and hold harmless Copperhead Ridge Glamping & RV Park from all losses, claims, expenses and demands, including attorneys’ fees, that Copperhead Ridge Glamping & RV Park may incur arising out of or in connection with Guests’ use of the Rental/Property. Guest further agrees to be responsible and liable for the actions and safety of every person in their group. Copperhead Ridge Glamping & RV Park reserves the right to remove any renter, occupant or guest who is subject to a lifetime registration requirement under a State sexual offender registration program.

Pet Policy: We are a pet-friendly resort, but pets must be walked on a short leash, cleaned up after and may not disturb other guests. Pets are the responsibility of the owner. Management reserves the right to restrict disruptive or aggressive breeds. Pets are not allowed in any buildings.

Damage to Campsites: As a guest, you are responsible for leaving the campsite in the condition it was in when you arrived. You acknowledge and agree that, as a guest, you are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals whom you invite to, or otherwise provide access to, the campsite. In the event that Copperhead Ridge Glamping & RV Park claims otherwise and provides evidence of damage, including but not limited to photographs, you agree to pay the cost of replacing the damaged items with equivalent items. After being notified of the claim and given forty-eight (48) hours to respond, the payment will be charged to and taken from the credit card on file.

Copperhead Ridge Glamping & RV Park also reserves the right to charge the credit card on file, or otherwise collect payment from you and pursue any avenues available to Copperhead Ridge Glamping & RV Park in this regard, including using Security Deposits, in situations in which you have been determined, in Copperhead Ridge Glamping & RV Parks sole discretion, to have damaged any campsite. If we are unable to charge the credit card on file or otherwise collect payment from you, you agree to remit payment for any damage to the campsite to Copperhead Ridge Glamping & RV Park.

All disputes arising from these terms and conditions or the guests’ use and occupancy of the campsite shall be subject to the laws of the State of Tennessee, and the exclusive jurisdiction of the state courts of Sullivan County, Tennessee.

Management shall not be held liable or responsible for non-utilization of package components or loss of recreational opportunities due to weather or any other circumstances beyond our control.

Copperhead Ridge Glamping & RV Park or its management bears no responsibility for any loss or damage to any person or property, or thing howsoever caused.

The management reserves the right to evict any day user, guest, camper, or group of guests for any cause.

Any unpaid balances at the time of check out will be charged to the Guest credit card on file.

Campground Rules and Regulations:

• Check-in is 1:00 PM to 10:00 PM
• All guests must check-in at the office upon arrival, including guests that have completed the online check-in process. 
• All vehicles require a vehicle pass!
• Check-out is 11:00 AM
• If site is not vacated by check out time, you will be charged a late check out fee of $25 per hour.
• Quiet Time is 10:00 PM to 8:00 AM.
• The speed limit is 5 m.p.h.
• RV sites can accommodate 1 RV, 1 vehicle and up to 6 guests. Tents are not allowed on the RV sites! All vehicles require a vehicle pass.
• Tent/Pop-Up/Van sites can accommodate up to 6 guests and a combination of the following sleeping quarters – 1 tent & 1 vehicle – 2 tents & 1 vehicle. All vehicles require a vehicle pass.
• Overflow parking must be utilized for extra vehicles.
• Trash dumpster is located at the entrance of campground.
• Protective Sewer Connectors are required on all sewer hookups.
• Do not wash or place your Sewer Hoses or Connections on Picnic tables.
• Please consult with Management prior to driving posts and/or stakes in the ground.
• No smoking in any of the buildings.
• Do not move fire rings without permission from Management.
• Do not burn trash or leave trash in fire rings.
• Do not place cigarette butts on the ground or in fire rings.
• No riding bikes, skateboards, or other non-motorized vehicles after dark.
• Patrons are responsible for the conduct of their children, guests, and pets.
• Children must be accompanied by an adult after dark.
• Pets are not to be left unattended outside, please control your dog’s barking.
• Pickup pet waste immediately.
• No dumping of grey or black water on the ground.

We reserve the right to refuse or discontinue service at any time for reasonable cause without refund.

Cancellation Policy

• Reservations cancelled 15 days prior to arrival will receive a total refund, less a $25 cancellation fee.
• Reservations cancelled 3-14 days prior to arrival will receive a 50% refund.
• Reservations cancelled less than 3 days prior to arrival will be responsible for the cost of their entire stay.
• All reservations are subject to our no-show policy
• A "no-show" is when a guest fails to check-in by 1:00 PM on the day following the scheduled arrival date without prior notification to Copperhead Ridge Glamping & RV Park.
•  No-shows will result in the cancellation of the entire stay with no refund or credit provided.

Refund Policy

There will be no refunds after you have checked in, for inclement weather, for choosing to vacate your site early and failure to follow the Rules & Regulations or disorderly conduct. Manager/Owner reserves the right to have discretion on all refunds.